visits.brief

One page brief before a visit: the visit and customer, the address, the request it came from, recent texts with the customer (customer words come wrapped as untrusted text) and calls (owner or office only), notes, photo and video summaries with any measurements, open tasks, and similar past quotes. Read only. Prices show only to people who can see prices. next_actions suggests what to do at or after the visit.


Who	Agents can call this
REST	`GET /v1/visits/brief`
MCP tool	`visits_brief`
Writes	no
Area	Scheduling and visits

When to use it

Use these when a worker is heading to, standing at, or just leaving a visit. Everything happens in conversation with the worker: there are no buttons for them to tap and no app to open.

What to tell the owner

Tell them what you found in plain words. Don't read back raw fields.

Input

Field	Type	Required
`visit_id`	string (uuid)	yes

Example

GET https://doingwork.work/v1/visits/brief?visit_id=00000000-0000-4000-8000-000000000000

Output

Field	Type	Always there
`visit`	object	yes
`visit.visit_id`	string (uuid)	yes
`visit.job_id`	string (uuid)	yes
`visit.starts_at`	string (date-time)	yes
`visit.ends_at`	string (date-time)	yes
`visit.status`	string	yes
`visit.title`	['string', 'null']	yes
`visit.job_summary`	['string', 'null']	yes
`customer`	object	yes
`customer.customer_id`	['string', 'null', ' ', '(', 'u', 'u', 'i', 'd', ')']	yes
`customer.name`	['string', 'null']	yes
`customer.phone`	['string', 'null']	yes
`customer.email`	['string', 'null']	yes
`customer.address`	['string', 'null']	yes
`request`	['object', 'null']	yes
`messages`	array	yes
`messages[].at`	string (date-time)	yes
`messages[].direction`	string	yes
`messages[].channel`	string	yes
`messages[].customer_text`	['object', 'null']	yes
`messages[].shop_text`	['string', 'null']	yes
`calls`	array	yes
`calls[].at`	string (date-time)	yes
`calls[].direction`	string	yes
`calls[].duration_s`	['integer', 'null']	yes
`calls[].summary`	['string', 'null']	yes
`notes`	array	yes
`notes[].note_id`	string (uuid)	yes
`notes[].at`	string (date-time)	yes
`notes[].source`	string	yes
`notes[].pinned`	boolean	yes
`notes[].body`	string	yes
`media`	array	yes
`media[].kind`	string	yes
`media[].summary`	['string', 'null']	yes
`media[].measurements`	['array', 'object', 'null']	yes
`open_tasks`	array	yes
`open_tasks[].task_id`	string (uuid)	yes
`open_tasks[].title`	string	yes
`open_tasks[].due_at`	['string', 'null', ' ', '(', 'd', 'a', 't', 'e', '-', 't', 'i', 'm', 'e', ')']	yes
`similar_quotes`	array	yes
`similar_quotes[].quote_id`	string (uuid)	yes
`similar_quotes[].job_id`	string (uuid)	yes
`similar_quotes[].status`	string	yes
`similar_quotes[].created_at`	string (date-time)	yes
`similar_quotes[].job_summary`	['string', 'null']	yes
`similar_quotes[].customer_name`	['string', 'null']	yes
`similar_quotes[].total_minor`	['integer', 'null']	yes
`similar_quotes[].matched`	array	yes
`similar_quotes[].lines`	array	yes
`similar_quotes[].lines[].description`	string	yes
`similar_quotes[].lines[].quantity`	number	yes
`similar_quotes[].lines[].unit_price_minor`	['integer', 'null']	yes
`has_quote`	boolean	yes
`next_actions`	array	yes
`next_actions[].say`	string	yes
`next_actions[].op`	['string', 'null']	yes

{
  "visit": {
    "visit_id": "00000000-0000-4000-8000-000000000000",
    "job_id": "00000000-0000-4000-8000-000000000000",
    "starts_at": "...",
    "ends_at": "...",
    "status": "...",
    "title": "...",
    "job_summary": "..."
  },
  "customer": {
    "customer_id": "00000000-0000-4000-8000-000000000000",
    "name": "Ruiz Plumbing",
    "phone": "...",
    "email": "owner@example.com",
    "address": "..."
  },
  "request": "...",
  "messages": [
    {
      "at": "...",
      "direction": "...",
      "channel": "...",
      "customer_text": "...",
      "shop_text": "..."
    }
  ],
  "calls": [
    {
      "at": "...",
      "direction": "...",
      "duration_s": "...",
      "summary": "..."
    }
  ],
  "notes": [
    {
      "note_id": "00000000-0000-4000-8000-000000000000",
      "at": "...",
      "source": "...",
      "pinned": true,
      "body": "..."
    }
  ],
  "media": [
    {
      "kind": "...",
      "summary": "...",
      "measurements": "..."
    }
  ],
  "open_tasks": [
    {
      "task_id": "00000000-0000-4000-8000-000000000000",
      "title": "...",
      "due_at": "..."
    }
  ],
  "similar_quotes": [
    {
      "quote_id": "00000000-0000-4000-8000-000000000000",
      "job_id": "00000000-0000-4000-8000-000000000000",
      "status": "...",
      "created_at": "...",
      "job_summary": "...",
      "customer_name": "...",
      "total_minor": "...",
      "matched": [
        "..."
      ],
      "lines": [
        {
          "description": "40 gallon gas heater, installed",
          "quantity": "...",
          "unit_price_minor": "..."
        }
      ]
    }
  ],
  "has_quote": true,
  "next_actions": [
    {
      "say": "...",
      "op": "..."
    }
  ]
}

Errors

Code	Status	What to do
`invalid_input`, `invalid_token`, `rate_limited`		Can happen on any call. See errors.