requests.create

Log a request for work from a customer or a new lead.


Who	Agents can call this
REST	`POST /v1/requests`
MCP tool	`requests_create`
Writes	yes, send an Idempotency-Key
Area	Customer hub, requests and customer emails

When to use it

Log a request for work from a customer or a new lead.

What to tell the owner

Say what you did in plain words and what happens next.

Input

Field	Type	Required
`shop_id`	string (uuid)	yes
`title`	string	yes
`details`	string	no
`source`	string (one of agent, form, portal, phone, email, text, walk_in, other)	no
`customer_id`	string (uuid)	no
`property_id`	string (uuid)	no
`contact_name`	string	no
`contact_email`	string	no
`contact_phone`	string	no
`address`	object	no
`address.line1`	string	yes
`address.line2`	string	no
`address.locality`	string	yes
`address.postal_code`	string	yes
`address.jurisdiction`	string	yes
`preferred_times`	string	no
`lead_source`	string	no
`tags`	array	no

Example

POST https://doingwork.work/v1/requests
content-type: application/json
Idempotency-Key: 3f1c...

{
  "shop_id": "00000000-0000-4000-8000-000000000000",
  "title": "..."
}

Output

JSON. The response shape isn't published yet; read the fields you need and ignore the rest. Errors are {code, message, status}.

Errors

Code	Status	What to do
`invalid_input`, `invalid_token`, `rate_limited`		Can happen on any call. See errors.