phone.calls
Recent calls to the shop number, newest first: who called, whether it was answered, went to voicemail or was missed, and the voicemail link.
| |
|---|
| Who | Agents can call this |
| REST | GET /v1/phone/calls |
| MCP tool | phone_calls |
| Writes | no |
| Area | Shop |
When to use it
Recent calls to the shop number, newest first: who called, whether it was answered, went to voicemail or was missed, and the voicemail link.
What to tell the owner
Tell them what you found in plain words. Don't read back raw fields.
| Field | Type | Required |
|---|
shop_id | string (uuid) | yes |
limit | integer | no |
Example
GET https://doingwork.work/v1/phone/calls?shop_id=00000000-0000-4000-8000-000000000000
Output
| Field | Type | Always there |
|---|
data | array | yes |
data[].id | string (uuid) | yes |
data[].from | string | yes |
data[].outcome | string | yes |
data[].status | string | yes |
data[].duration_s | ['integer', 'null'] | yes |
data[].voicemail_url | ['string', 'null'] | yes |
data[].voicemail_seconds | ['integer', 'null'] | yes |
data[].voicemail_emailed | boolean | yes |
data[].started_at | string (date-time) | yes |
data[].ended_at | ['string', 'null', ' ', '(', 'd', 'a', 't', 'e', '-', 't', 'i', 'm', 'e', ')'] | yes |
{
"data": [
{
"id": "00000000-0000-4000-8000-000000000000",
"from": "...",
"outcome": "...",
"status": "...",
"duration_s": "...",
"voicemail_url": "...",
"voicemail_seconds": "...",
"voicemail_emailed": true,
"started_at": "...",
"ended_at": "..."
}
]
}
Errors
| Code | Status | What to do |
|---|
invalid_input, invalid_token, rate_limited | | Can happen on any call. See errors. |