messages.templates

The shop's customer message templates, one per kind (invoice_reminder, quote_followup, review_request): the wording in use (custom or built-in), the placeholders each kind takes, and the locked link placeholder that must stay in the body. Owner or office only.


Who	Agents can call this
REST	`GET /v1/messages/templates`
MCP tool	`messages_templates`
Writes	no
Area	Customer hub, requests and customer emails

When to use it

The shop can set its own wording for the automatic customer emails: invoice reminders, quote follow-ups and review requests. Read messages.templates for the wording in use and the placeholders each kind takes.

What to tell the owner

Tell them what you found in plain words. Don't read back raw fields.

Input

Field	Type	Required
`shop_id`	string (uuid)	yes

Example

GET https://doingwork.work/v1/messages/templates?shop_id=00000000-0000-4000-8000-000000000000

Output

Field	Type	Always there
`templates`	array	yes
`templates[].kind`	string	yes
`templates[].custom`	boolean	yes
`templates[].subject`	string	yes
`templates[].body`	string	yes
`templates[].link_placeholder`	string	yes
`templates[].placeholders`	array	yes
`templates[].default_subject`	string	yes
`templates[].default_body`	string	yes
`templates[].updated_by`	['string', 'null', ' ', '(', 'u', 'u', 'i', 'd', ')']	yes
`templates[].updated_at`	['string', 'null', ' ', '(', 'd', 'a', 't', 'e', '-', 't', 'i', 'm', 'e', ')']	yes

{
  "templates": [
    {
      "kind": "...",
      "custom": true,
      "subject": "...",
      "body": "...",
      "link_placeholder": "...",
      "placeholders": [
        "..."
      ],
      "default_subject": "...",
      "default_body": "...",
      "updated_by": "00000000-0000-4000-8000-000000000000",
      "updated_at": "..."
    }
  ]
}

Errors

Code	Status	What to do
`invalid_input`, `invalid_token`, `rate_limited`		Can happen on any call. See errors.