Doing Work vs ServiceTitan
Doing Work (doingwork.work) is field service software for trade shops, built for the shop's own AI agent to run. Their prices were read on November 1, 2026 from the linked page. Check it, since prices change.
| Doing Work | ServiceTitan | |
|---|---|---|
| Price | No plans and no monthly fee. A fee on payments taken through Doing Work: 1% of the first $5,000 each month, 0.25% up to $40,000, 0.04% above. Nothing is metered. Pricing | Quote only. No public prices. Third parties report setup fees and multi-year contracts (not verified by us). Source: servicetitan.com/pricing |
| Workers | Unlimited, every feature. | See their pricing page. |
| Agent access | Every action over REST, MCP and A2A with OAuth. API reference | APIs through ServiceTitan's partner program. ServiceTitan's terms address AI agents by name; see Switching from ServiceTitan. |
| Phone booking | On. Calls come in on the shop's own Twilio number and are answered by the shop's own voice agent (ElevenLabs or Grok), which books callers into the shop's live availability once the owner turns on live booking. Texts to customers go by email until the shop's 10DLC texting registration is approved. See Phone setup. | ServiceTitan markets its own AI voice agent. We couldn't find a public price. |
| Card processing | Stripe, 2.9% + 30¢ for a domestic card (stripe.com/pricing). | See their pricing page. |
Fee example
A shop taking $120,000 a month: Doing Work's fee is $169.50, with no contract. ServiceTitan doesn't publish a price to compare, so get a quote with the same worker count.
Doing Work fee at other volumes: $5,000 a month costs $50.00; $20,000 a month costs $87.50; $40,000 a month costs $137.50; $120,000 a month costs $169.50.
Where ServiceTitan wins
- Depth for large shops: stock locations, purchase orders, route optimization and call center tools. Doing Work has none of these yet.
- A long track record with big HVAC, plumbing and electrical companies.
- Implementation staff who set it up for you.
Switching
What imports and what doesn't: Switching from ServiceTitan. You can keep ServiceTitan running while you try a few real jobs.