Run an appliance repair shop from Claude or ChatGPT

Appliance repair is a plate on the machine, a part you may not have, and a second trip. Doing Work keeps the customer, the equipment, the part order, and both visits on one job. Claude, ChatGPT, or Grok works that job after you connect https://doingwork.work/mcp. Quote or invoice lines the assistant drafted stay unsent until a person whose role may send them sends them. The owner can always send quotes, invoices and visit recaps. Office can send them for any job, a lead for jobs on their crew, and field for jobs assigned to them, until the owner turns that send off.

The plate, then the price

Have the assistant look at the photo of the model plate and write the text it can read into the summary, then save the equipment on the property. The next visit's brief includes that summary. Draft the quote as a diagnostic line now, or wait and draft good, better, and best once you know the failure. Prices come from your price book, from past signed quotes, or from numbers you dictate. A blank line stays blank when no price is found. You fill it. The assistant does not invent it to be helpful.

The customer signs on a link and can pay a deposit on the quote page. If you only need a trip charge, an invoice with no quote can carry that deposit. Card and bank settle into your Stripe account.

The part you do not have

Draft the purchase order on this job with the part name, quantity, and your cost. Mark it ordered. Book the return visit for the day you expect it, and move the visit if the part slips. Receive the part when it is in hand. That receive is what adds it to job cost. If you also type the same part as an expense, the shop can be warned about a possible duplicate so you can ask before keeping both.

There is no wall of bins in the software. If you do keep a count of a common part, track that price book material with a low point and a reorder list. The count is a number, not a location.

What to dictate

  • "Read this model plate, save it on the equipment, and draft a diagnostic quote. Do not send it."
  • "Open a purchase order for the drain pump on this job. Book a return visit for Thursday and tell me if that tech is already full."
  • "They want good, better, and best once the part price is in. Use the price book. Hold the send."
  • "Search the shop for this serial number."

Phone booking, if you want it, is Phone setup. The connector is quickstart. Assistants we name are on /ai/.

Price

The first $1,000 you're paid each month is free. Above that we take 0.5%, up to $149 in a month. No subscription. Pricing. Jobber, Housecall Pro, and FieldEdge are the comparisons that mention shops like this.

Questions owners ask

Appliance techs ask about the plate, the part, and the second trip.

Can I run an appliance repair shop from Claude or ChatGPT?

Yes, after the assistant connects to Doing Work. It can file the model plate, draft the diagnostic and the repair as options, and order the part on a purchase order. Quote or invoice lines the assistant drafted stay unsent until a person whose role may send them sends them. The owner can always send quotes, invoices and visit recaps. Office can send them for any job, a lead for jobs on their crew, and field for jobs assigned to them, until the owner turns that send off. The first $1,000 you're paid each month is free. Above that we take 0.5%, up to $149 in a month. No subscription.

How do I find the serial from a job six months ago?

Search. Photo summaries are searchable, including text the assistant read off a plate, and equipment on the property stores make, model, serial, install date, and warranty. If the assistant could not read a photo at the time, that file is listed as needing a summary.

When does the part count as job cost?

When you receive the purchase order onto the job, not when you draft it. There are no stock locations, so the part is not sitting in a bin inside Doing Work. A count on hand is separate, for price book materials you choose to track to a low point.

Can the voice agent quote a repair over the phone?

It must not make up a price. It can say a fixed visit fee only if you set one, such as a diagnostic fee on a job type. A job type with a deposit is not booked straight in. The assistant takes the time and the office confirms. Phone answering needs your Twilio account and your voice agent. It is optional.

What does the customer sign if we diagnose first and repair later?

A quote with the diagnostic as one option, or as the visit you already booked, and the repair as options once you know the part. They sign on a link. The invoice is built from the option they picked. A return visit is just another visit on the same job.