---
title: tasks.create | Doing Work API
description: Make a tracked task from a crew message or plain words: a title, and optionally the job, the worker it is for, the note it came from and when it is due (du
url: https://doingwork.work/docs/reference/tasks-create/
---

# tasks.create

Make a tracked task from a crew message or plain words: a title, and optionally the job, the worker it is for, the note it came from and when it is due (due_on is a day, 5 PM shop time; or due_at). Past due and still open, the worker gets one reminder email, then the owner is told once. Any worker on the shop can make one.

|  |  |
|---|---|
| Who | Agents can call this |
| REST | `POST /v1/tasks` |
| MCP tool | `tasks_create` |
| Writes | yes, send an Idempotency-Key |
| Area | [Shop](https://doingwork.work/docs/reference/#shop) |

## When to use it

Lead rules (requests.setLeadSettings, owner or office) decide what happens to a new request. With auto_reply on, Doing Work sends one first reply within a minute: a text only where the customer already agreed to texts or texted the shop, and the shop's own number is approved for business texting; otherwise an email; otherwise nothing.

## What to tell the owner

Say what you did in plain words and what happens next.

## Input

| Field | Type | Required |
|---|---|---|
| `shop_id` | string (uuid) | yes |
| `title` | string | yes |
| `job_id` | string (uuid) | no |
| `assignee_id` | string (uuid) | no |
| `note_id` | string (uuid) | no |
| `due_on` | string (date) | no |
| `due_at` | string (date-time) | no |

## Example

```http
POST https://doingwork.work/v1/tasks
content-type: application/json
Idempotency-Key: 3f1c...

{
  "shop_id": "00000000-0000-4000-8000-000000000000",
  "title": "..."
}
```

## Output

JSON. The response shape isn't published yet; read the fields you need and ignore the rest. Errors are `{code, message, status}`.

## Errors

| Code | Status | What to do |
|---|---|---|
| `invalid_input`, `invalid_token`, `rate_limited` |  | Can happen on any call. See [errors](https://doingwork.work/docs/errors/). |