---
title: requests.update | Doing Work API
description: Move a request to another stage or change its details, customer or property.
url: https://doingwork.work/docs/reference/requests-update/
---

# requests.update

Move a request to another stage or change its details, customer or property.

|  |  |
|---|---|
| Who | Agents can call this |
| REST | `POST /v1/requests/update` |
| MCP tool | `requests_update` |
| Writes | yes, send an Idempotency-Key |
| Area | [Customer hub, requests and customer emails](https://doingwork.work/docs/reference/#customer-hub-requests-and-customer-emails) |

## When to use it

Move a request to another stage or change its details, customer or property.

## What to tell the owner

Say what you did in plain words and what happens next.

## Input

| Field | Type | Required |
|---|---|---|
| `request_id` | string (uuid) | yes |
| `stage` | string (one of new, contacted, assessment, quoted, won, lost) | no |
| `title` | string | no |
| `details` | string | no |
| `customer_id` | string (uuid) | no |
| `property_id` | string (uuid) | no |
| `preferred_times` | string | no |
| `lead_source` | string | no |
| `tags` | array | no |
| `lost_reason` | string | no |
| `archived` | boolean | no |

## Example

```http
POST https://doingwork.work/v1/requests/update
content-type: application/json
Idempotency-Key: 3f1c...

{
  "request_id": "00000000-0000-4000-8000-000000000000"
}
```

## Output

JSON. The response shape isn't published yet; read the fields you need and ignore the rest. Errors are `{code, message, status}`.

## Errors

| Code | Status | What to do |
|---|---|---|
| `invalid_input`, `invalid_token`, `rate_limited` |  | Can happen on any call. See [errors](https://doingwork.work/docs/errors/). |