---
title: phone.status | Doing Work API
description: Whether the shop has Twilio connected and which number it uses, how calls are answered, and the texting registration status. Never shows keys.
url: https://doingwork.work/docs/reference/phone-status/
---

# phone.status

Whether the shop has Twilio connected and which number it uses, how calls are answered, and the texting registration status. Never shows keys.

|  |  |
|---|---|
| Who | Agents can call this |
| REST | `GET /v1/phone/status` |
| MCP tool | `phone_status` |
| Writes | no |
| Area | [Shop](https://doingwork.work/docs/reference/#shop) |

## When to use it

Whether the shop has Twilio connected and which number it uses, how calls are answered, and the texting registration status. Never shows keys.

## What to tell the owner

Tell them what you found in plain words. Don't read back raw fields.

## Input

| Field | Type | Required |
|---|---|---|
| `shop_id` | string (uuid) | yes |

## Example

```http
GET https://doingwork.work/v1/phone/status?shop_id=00000000-0000-4000-8000-000000000000
```

## Output

| Field | Type | Always there |
|---|---|---|
| `connected` | boolean | yes |
| `account_sid` | ['string', 'null'] | yes |
| `account_name` | ['string', 'null'] | yes |
| `number` |  | yes |

```json
{
  "connected": true,
  "account_sid": "...",
  "account_name": "...",
  "number": "..."
}
```

## Errors

| Code | Status | What to do |
|---|---|---|
| `invalid_input`, `invalid_token`, `rate_limited` |  | Can happen on any call. See [errors](https://doingwork.work/docs/errors/). |