---
title: imports.run | Doing Work API
description: Owner only: import customers (and one service address each) from a CSV with the mapping the owner confirmed. mode all_or_nothing (default) writes nothing i
url: https://doingwork.work/docs/reference/imports-run/
---

# imports.run

Owner only: import customers (and one service address each) from a CSV with the mapping the owner confirmed. mode all_or_nothing (default) writes nothing if any row fails; per_row writes the good rows and reports the rest. dry_run true checks without writing.

|  |  |
|---|---|
| Who | Agents can call this |
| REST | `POST /v1/imports/run` |
| MCP tool | `imports_run` |
| Writes | yes, send an Idempotency-Key |
| Area | [Imports, custom fields, tags and search](https://doingwork.work/docs/reference/#imports-custom-fields-tags-and-search) |

## When to use it

Move a shop's customer list in from a CSV, including files exported from Jobber, Housecall Pro and CompanyCam. Ask imports.fields what can be filled, run imports.preview to see how each column maps and what would go wrong, show that to the owner, and only then call imports.run with the mapping they confirmed.

## What to tell the owner

Say what you did in plain words and what happens next.

## Input

| Field | Type | Required |
|---|---|---|
| `shop_id` | string (uuid) | yes |
| `csv` | string | yes |
| `mapping` | array | yes |
| `mapping[].column` | string | yes |
| `mapping[].field` | string (one of name, first_name, last_name, is_company, company_name, email, phone, lead_source, tags, notes, external_id, property.line1, property.line2, property.locality, property.region, property.postal_code, property.full_address, billing.line1, billing.line2, billing.locality, billing.region, billing.postal_code, billing.country, skip) | yes |
| `mode` | string (one of all_or_nothing, per_row) | no |
| `dry_run` | boolean | no |

## Example

```http
POST https://doingwork.work/v1/imports/run
content-type: application/json
Idempotency-Key: 3f1c...

{
  "shop_id": "00000000-0000-4000-8000-000000000000",
  "csv": "...",
  "mapping": [
    {
      "column": "...",
      "field": "name"
    }
  ]
}
```

## Output

JSON. The response shape isn't published yet; read the fields you need and ignore the rest. Errors are `{code, message, status}`.

## Errors

| Code | Status | What to do |
|---|---|---|
| `invalid_input`, `invalid_token`, `rate_limited` |  | Can happen on any call. See [errors](https://doingwork.work/docs/errors/). |