---
title: hub.withdrawVisitChange | Doing Work API
description: From the customer hub, take back your own open request to move or cancel a visit. Hosted page only.
url: https://doingwork.work/docs/reference/hub-withdrawvisitchange/
---

# hub.withdrawVisitChange

From the customer hub, take back your own open request to move or cancel a visit. Hosted page only.

|  |  |
|---|---|
| Who | Hosted page only (a person does it in the browser) |
| REST | `POST /v1/hub/withdrawVisitChange` |
| MCP tool | Not an MCP tool |
| Writes | yes, send an Idempotency-Key |
| Area | [Customer hub, requests and customer emails](https://doingwork.work/docs/reference/#customer-hub-requests-and-customer-emails) |

## When to use it

Give a customer one page with everything they have with the shop: hub.createLink makes a link for one customer (shown once; send it yourself, Doing Work sends nothing). On it the customer sees their quotes, jobs, invoices with what is still owed, upcoming visits and requests, opens a quote, pays an invoice, asks to move or cancel a visit, and asks for new work (it arrives as a portal request).

## What to tell the owner

Send the person the link. They finish this step themselves on the page; you never do it for them.

## Input

| Field | Type | Required |
|---|---|---|
| `k` | string | yes |
| `change_request_id` | string (uuid) | yes |

## Example

```http
POST https://doingwork.work/v1/hub/withdrawVisitChange
content-type: application/json
Idempotency-Key: 3f1c...

{
  "k": "...",
  "change_request_id": "00000000-0000-4000-8000-000000000000"
}
```

## Output

| Field | Type | Always there |
|---|---|---|
| `change_request_id` | string (uuid) | yes |
| `status` | string | yes |

```json
{
  "change_request_id": "00000000-0000-4000-8000-000000000000",
  "status": "..."
}
```

## Errors

| Code | Status | What to do |
|---|---|---|
| `invalid_input`, `invalid_token`, `rate_limited` |  | Can happen on any call. See [errors](https://doingwork.work/docs/errors/). |